Milestone highlights 25 years of innovation as ScanSnap iX2500 earns recognition as the world’s best-selling document scanner

SANTA CLARA, Calif.--(BUSINESS WIRE)--PFU America, Inc., the U.S.-based subsidiary of PFU Limited and the leader in document scanning solutions, today celebrates the 25th anniversary of ScanSnap®, the category-defining document scanner brand behind the ScanSnap iX2500—the world's best-selling personal document scanner1.

Since the introduction of the first ScanSnap scanner in 2001, the product family has become a trusted productivity tool for home offices, small businesses, hybrid/remote workers, accounting professionals, students, and anyone looking to reduce paper clutter and work more efficiently. Today, more than seven million2 ScanSnap scanners have been shipped worldwide, helping users digitize everything from contracts and receipts to handwritten notes, photos, and personal records.

Over the past 25 years, as the way people work has evolved, ScanSnap has continuously adapted to new customer needs. What began as a pioneering one-touch document scanner has grown into a leading productivity platform supporting everything from document digitization and accounting workflows to cloud-connected productivity, mobile computing, hybrid work, and now AI-powered information management. Throughout that evolution, ScanSnap has remained focused on one goal: making it easy for anyone to turn paper into useful digital information.

"For 25 years, ScanSnap has helped define the personal document scanning category by making it easier for people to capture, organize, and access information," said Satoshi Kubo, President and CEO, PFU America, Inc. "As the way we work has changed—from paper-based processes to cloud-connected and AI-enabled workflows—ScanSnap has continued to evolve alongside our customers. We're proud of the role ScanSnap has played over the past quarter century and excited about what's next."

Today, ScanSnap continues to bridge the gap between paper and digital workflows, helping users capture, organize, and access information more efficiently. From business records and tax documents to receipts, family archives, and everyday paperwork, ScanSnap makes it easy to transform stacks of paper into searchable, shareable digital files.

As PFU America celebrates this milestone, the company remains focused on delivering the simplicity, reliability, and innovation that have defined the ScanSnap experience for a quarter century.

For more information about the ScanSnap product lineup, visit https://www.pfu-us.ricoh.com/scanners/scansnap.

1Keypoint Intelligence, Document Imaging Scanner Shipment Tracking, North America and Worldwide, July - December, 2025, Segment (Personal).

2Units shipped by PFU from July 2001 through the end of May 2026 (7.89 million units according to PFU).

About PFU

PFU Limited was founded in Japan in 1960. Based on the skills acquired through computer development, we develop and supply document imaging related products and services, such as image scanners. We also provide support services for building and operating IT infrastructures that contribute to the safety and security of our customers. We at PFU will continue to evolve our edge devices to contribute to our customers’ business process reforms and Digital Transformation, provide the services that support them, and contribute to the development of a sustainable world. For more information, please visit https://www.pfu.ricoh.com/global/

PFU America, Inc. is the U.S.-based subsidiary of PFU Limited and the leader in document scanning solutions.

About Ricoh

Ricoh is a global integrator in workplace transformation, operating in approximately 200 countries and regions and headquartered in Tokyo. Supporting customers’ value creation, Ricoh offers workplace services and solutions that empower organizations to work smarter through advanced technologies—including AI— together with long-standing expertise rooted in printing. Ricoh also operates commercial and industrial printing businesses and delivers new solutions leveraging inkjet technology. In the financial year ended March 2026, Ricoh Group had worldwide sales of 2,608 billion yen (approx. 16.4 billion USD). For 90 years since our founding, Ricoh has upheld its mission and vision of empowering individuals to find Fulfillment through Work—and that commitment continues today. By understanding and transforming how people work, we unleash their potential and creativity to realize a sustainable future. For further information, please visit www.ricoh.com.

Copyright ©2026 PFU America, Inc. All Rights Reserved. Ricoh and the Ricoh logo are the registered trademarks of Ricoh Company, Ltd. registered in the United States and other countries. ScanSnap is a registered trademark of PFU Limited.

U.S. Media Contact
Heath Meyer
[email protected]